Privacy Policy

Mirelloas respects your privacy. This Privacy Policy explains how personal information may be collected, used, shared, and protected when you use mirelloas.com.

Information We Collect

When you browse mirelloas.com, place an order, contact customer service, submit a return request, or otherwise interact with our store, we may collect information such as:

• Your name and contact information.
• Billing and shipping information.
• Order details and transaction records.
• Customer service communications and return requests.
• Other information you voluntarily provide to us.

Website & Device Information

When you use our website, certain technical information may be collected automatically, including browser type, device information, IP address, pages viewed, interaction data, referring pages, approximate location derived from technical information, and related website activity where permitted.

How We Use Information

We may use personal information to process payments and orders, arrange fulfillment and delivery, provide customer support, manage returns and refunds, maintain website functionality, prevent fraud or misuse, troubleshoot issues, improve our services, and meet applicable legal or business requirements.

Cookies & Similar Technologies

Mirelloas may use cookies and similar technologies to support essential website functions, remember certain preferences, maintain shopping cart functionality, understand website usage, improve performance, and help protect the website from misuse. Available cookie controls may depend on your browser, device, location, and the technologies used by our website.

Service Providers

We may work with third-party service providers that assist with payment processing, website hosting, order fulfillment, shipping, analytics, security, technology support, and customer service. These providers may process information as reasonably necessary to perform their services or as permitted by applicable law.

Information Sharing

Personal information may be shared when reasonably necessary to process orders, provide requested services, prevent fraud, protect legal rights, comply with applicable laws, respond to lawful requests, complete a business transaction, or work with service providers supporting our operations.

Payment Information

Payment transactions may be processed through third-party payment providers. Depending on the checkout method used, these providers may collect and process information necessary to authorize or complete your transaction in accordance with their applicable privacy practices.

Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no method of online transmission or electronic storage can guarantee absolute security.

Data Retention

Personal information may be retained for as long as reasonably necessary to fulfill orders, provide customer service, maintain transaction and business records, resolve disputes, prevent fraud, enforce agreements, or comply with applicable legal, tax, accounting, or regulatory requirements.

Your Privacy Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the ability to request:

• Access to certain personal information we maintain.
• Correction of inaccurate or incomplete information.
• Deletion of certain personal information where legally available.
• Information regarding how certain personal information is used or disclosed.

Privacy Requests

To protect customer information, we may request reasonable information to verify your identity before completing certain privacy-related requests. For privacy questions or requests, contact service@mirelloas.com .

Children's Privacy

Mirelloas is intended for a general consumer audience and is not designed to knowingly collect personal information from children in violation of applicable privacy laws. If you believe personal information has been provided by a child inappropriately, please contact us so we can review the matter.

Cross-Border Processing

Because Mirelloas operates an online store and may use service providers located in different regions, personal information may be processed outside your jurisdiction where necessary to operate the website, fulfill orders, or provide services, subject to applicable requirements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, business practices, or applicable requirements. The current version will be posted on this page with an updated revision date.

Privacy & Business Information

Company Name:
Beijing Avata Trading Co., Ltd.

Website:
mirelloas.com

Privacy & Customer Support Email:
service@mirelloas.com

Registered Business Address:
Room 907, 9th Floor, Building 2, No. 23 Jinyuan Road, Daxing District, Beijing

Return Address:
Room 907, 9th Floor, Building 2, No. 23 Jinyuan Road, Daxing District, Beijing

Mirelloas · mirelloas.com · service@mirelloas.com